Service and Maintenance

SERVICES

We understand the frustration and downtime caused by hardware issues and their impact on your business. 

At SCANSERV, a single call to our service hub connects you with a team of experienced technicians who are ready to resolve your issues quickly and efficiently, ensuring minimal disruption to your operations.

services
Time and Materials Repair

Time and materials repairs

Hardware issues can be extremely frustrating and not to mention the loss of time and potential revenue. We make it simple with our SCANSERV Maintenance Options. Our specialist hardware and software support services allow you to resolve these issues with one call to our service hub. Our tried and tested support infrastructure offers you the best support and maintenance for your business critical equipment. We offer time and materials repairs, both on-site at your premises, or at one of our national service hubs.

Value added services

When you purchase a new scanner with a maintenance agreement from SCANSERV, we not only provide the scanner, we provide the delivery, the installation and full scanner operator training at no additional charge ensuring that your scanner works flawlessly from the moment you take delivery.

Managed Services

SCANSERV provide a fully maintained rental service, including the delivery, user training and installation of the rental equipment, coupled with a comprehensive on-site maintenance agreement ensuring trouble free scanning helping you to cope with any unexpected scanning requirement. Should you have a short term scanning requirement or high scanning volumes, we can assist you with a rental unit to meet your specific requirements.

Maintenance Agreements

For clients who simply cannot afford for their scanning solution to be offline and require “zero downtime”, our high availability maintenance services are a must.

Our Maintenance agreements offer our clients guaranteed response times, guaranteed repair times, guaranteed spare parts availability and a guaranteed replacement unit should your unit not be repairable.

Our high availability services are designed for business critical scanning solutions to ensure your scanning solution runs flawlessly.

Spares

With over 20-Years’ experience in the maintenance and service industry, we know which spare parts and consumable items to carry in stock to ensure your scanner functions as the manufacturer intended. We stock and supply all consumable items for current model Kodak and Fujitsu document scanners and other major brand scanners.

Managed Services

Maintenance Agreements

Spares

Time and Materials Repair

Time and materials repairs

Hardware issues can be extremely frustrating and not to mention the loss of time and potential revenue. We make it simple with our SCANSERV Maintenance Options. Our specialist hardware and software support services allow you to resolve these issues with one call to our service hub. Our tried and tested support infrastructure offers you the best support and maintenance for your business critical equipment. We offer time and materials repairs, both on-site at your premises, or at one of our national service hubs.

Managed Services

SCANSERV provide a fully maintained rental service, including the delivery, user training and installation of the rental equipment, coupled with a comprehensive on-site maintenance agreement ensuring trouble free scanning helping you to cope with any unexpected scanning requirement.

Should you have a short term scanning requirement or high scanning volumes, we can assist you with a rental unit to meet your specific requirements.

Maintenance Agreements

For clients who simply cannot afford for their scanning solution to be offline and require “zero downtime”, our high availability maintenance services are a must.

Our Maintenance agreements offer our clients guaranteed response times, guaranteed repair times, guaranteed spare parts availability and a guaranteed replacement unit should your unit not be repairable.

Our high availability services are designed for business critical scanning solutions to ensure your scanning solution runs flawlessly.

Spares

With over 20-Years’ experience in the maintenance and service industry, we know which spare parts and consumable items to carry in stock to ensure your scanner functions as the manufacturer intended.

We stock and supply all consumable items for current model Kodak and Fujitsu document scanners and other major brand scanners.

Value added services

When you purchase a new scanner with a maintenance agreement from SCANSERV, we not only provide the scanner, we provide the delivery, the installation and full scanner operator training at no additional charge ensuring that your scanner works flawlessly from the moment you take delivery.

We are ready to assist you digital transformation.